PRIVACY POLICY

Last updated: September 2026

1. Overview

This policy describes what information Nova Hands Maintenance (“NHM,” “we,” “us”) collects through this website and our services, how we use it, and the choices you have.

2. What We Collect

Depending on how you interact with us, we may collect:

Details you give us such as your name, company, phone number, email, property address and a description of the work you need.   Website data such as IP address, device and browser type, and the pages you visit.   Job application details if you apply for a position, such as your work history and qualifications.

3. How We Use It

We use this information to:

Respond to your requests, prepare quotes, schedule and complete work, and provide customer support.  
• Send service updates, appointment reminders and, where you have agreed, occasional news about our services.
Understand how our website is used so we can improve it, and review job applications.

4. When We Share Information

We do not sell your personal information or share it with third parties for their marketing. We only share it:

With vendors that help us run our business, such as website hosting, email and form tools, and only as needed for them to provide those services.   When required by law, regulation or valid legal process.  

Text messaging opt-in data and consent are never shared with any third party.

5. Keeping Your Information Safe

We use reasonable safeguards to protect your information. No website or online transmission is completely secure, so we cannot guarantee absolute security.  

6. Your Choices

You may contact us at any time to:

Ask what personal information we hold about you.   Correct information that is inaccurate or incomplete.   Request that we delete your information, subject to legal requirements. Limit how we use your information. Receive a copy of your information in a common format. Opt out of marketing messages. For texts, reply STOP at any time.

7. Updates to This Policy

We may revise this policy as our services change. The date at the top shows when it was last updated.  

8. Questions

For privacy questions or requests, reach us through  

our Contact Us page